SBOBET Information Center

What is KYC requirement?

Tue, Dec 24, 2013 sbobet, help, faq, glossary, account, registration, personal information, kyc, photo identity, regulation 2 5.32 / 5 (19 Vote(s))

Know Your Customer (KYC) is the strict requirement to ensure that gaming operators know their customers. The information provided by customers must be accurate and valid as security checks are conducted regularly. It is a licensing requirement that s Read More

How do I update my registered payment card if it has expired?

Tue, Dec 24, 2013 sbobet, help, faq, glossary, deposit, funds, verification, documents, payment, expired, credit card 1 5 / 5 (8 Vote(s))

If your registered payment card has expired, please use your registered email to contact support@sbobet.com with your complete KYC (Know Your Customer) documents. This verification process is required under the regulation of Isle of Man Gambling Auth Read More

Why is there a withdrawal limit for my SBOBET account?

Tue, Dec 24, 2013 sbobet, help, faq, glossary, withdrawal, request, withdraw, funds, sbobet account, limit, withdrawal limit 4 4.54 / 5 (13 Vote(s))

For accounts registered under our Isle of Man and Irish licences that are yet to be verified, the withdrawal limit for every 30 day rolling period is €3,000 or the equivalent amount in the registered currency of the account. Where the accounts a Read More

Why do I need to provide documents to verify my identity?

Mon, Apr 5, 2010 sbobet, help, faq, glossary, identity verification, proof, documents 1 4.86 / 5 (21 Vote(s))

SBOBET takes a strong stand in being a socially responsible bookmaker while providing our customers with an enjoyable gaming experience. We are bound by the requirements of our licences to verify the details of our members.Therefore, we require you Read More

I received an email that says that my identity details could not be verified. What can I do?

Wed, Apr 7, 2010 sbobet, help, faq, glossary, identity verification, identity details, verified, email 1 4.71 / 5 (7 Vote(s))

SBOBET Support Team will contact you shortly on instructions to complete your identity verification process. If you fail to hear from us after 24 hours from the time you receive the notification email, please contact our dedicated SBOBET Support Team Read More

General Promotion Terms & Conditions

FEATURED

Mon, May 21, 2012 sbobet, help, faq, glossary, terms and conditions, general 116 4.98 / 5 (220 Vote(s))

Terms & Conditions Governing Promotions The following are the terms and conditions governing all promotions (the “Promotion Terms & Conditions”) conducted by SBOBET (the “Website”). To the extent that there is inconsistency between the Gener Read More

Why am I asked to provide my personal information during registration?

Mon, Apr 5, 2010 sbobet, help, faq, glossary, account, registration, personal information, privacy policy 2 4.69 / 5 (13 Vote(s))

SBOBET takes a strong stand in being a socially responsible bookmaker while providing our customers with an enjoyable gaming experience. We require your personal information in order to verify your identity and that you are of legal age to use our se Read More

Why does SBOBET restrict under age individuals?

Tue, Apr 6, 2010 sbobet, help, faq, glossary, restrict, 18 years, legal minimum age 30 4.03 / 5 (559 Vote(s))

SBOBET takes a strong stand in being a socially responsible bookmaker while providing our customers with an enjoyable gaming experience. For this reason age restrictions are imposed depending on your country of residence. The applicable minimum age i Read More

What is the Bank of Thailand rules and regulations for withdrawals?

Wed, Mar 19, 2014 sbobet, help, faq, glossary, withdrawal, bank of thailand, rules and regulations, kyc, identity 2 5 / 5 (13 Vote(s))

In compliance with Bank of Thailand rules and regulations, we are required to provide full KYC information to our third party payment processor and/or their bank before funds can be transferred for withdrawal requests exceeding THB49,000.The KYC info Read More

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